Privacy Policy

1. Information We Collect

We collect the following types of information when you use Keepcatcher:

1.1 Account Information

When you sign up for an account (via email, Google, or GitHub), we collect:

• Name, email address, and authentication details.
• Stripe customer ID (for billing and subscriptions).
• Library and workspace information you create within the app.

1.2 Usage Data

We automatically collect data about how you interact with the Service, including:

• IP address, browser type, operating system, and device information.
• Access times, pages viewed, and referring URLs.

1.3 Payment Information

Payments are processed securely by Stripe. We do not store your full credit card details on our servers. Stripe's own privacy policy governs their use of your data: https://stripe.com/privacy

1.4 Stored Content

Media assets, collections, and other files uploaded to Keepcatcher are stored in Microsoft Azure Blob Storage. These assets are associated with your account and delivered via a secure Content Delivery Network (CDN).

1.5 Communication Data

If you contact us via email or through support forms, we may collect your name, email address, and the content of your message.

2. How We Use Your Information

We use your data to:

• Provide, maintain, and improve the Service.
• Manage user accounts, libraries, and subscriptions.
• Process payments and handle billing via Stripe.
• Send important updates and notifications related to your account.
• Ensure platform security and prevent fraud or misuse.
• Comply with legal and regulatory obligations.

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on:

• Performance of a contract: to provide you access to Keepcatcher.
• Consent: when you opt in to communications or analytics.
• Legal obligation: to comply with laws and regulations.
• Legitimate interests: to improve the Service and ensure its security.

4. How We Store and Protect Your Data

Data is hosted on Supabase, which uses PostgreSQL with encryption at rest and in transit.

Media files are stored securely in Azure Blob Storage.

Access to all data is restricted through authentication and role-based access controls.

We implement security best practices to prevent unauthorized access, loss, or misuse of data.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service.

If you delete your account, we will delete or anonymize your data within a reasonable timeframe, except where retention is required by law.

6. Sharing of Information

We may share your data with:

• Service providers (e.g., Supabase, Azure, Stripe) that help us operate the platform.
• Legal authorities when required by law or to protect our rights.

We do not sell or rent your personal data.

7. International Data Transfers

Your data may be processed and stored in countries other than your own.

We rely on standard contractual clauses (SCCs) and equivalent safeguards to ensure adequate protection of your personal information.

8. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data.
• Object to or restrict processing.
• Withdraw consent for data processing.
• Request data portability.

To exercise these rights, contact us at hey@keepcatcher.com.

9. Cookies and Analytics

Keepcatcher may use cookies or local storage to maintain user sessions and preferences.

We may use analytics tools to understand how users interact with the platform, but we do not use third-party advertising trackers.

10. Children's Privacy

Keepcatcher is not intended for children under 13 years of age (or the minimum age required in your jurisdiction).

We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically.

When we do, we will update the "Last updated" date above and notify users through the app or by email when appropriate.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

hey@keepcatcher.com